FAQ´s


Frequent questions (FAQ's)

How do i open a crea-thum account?

Opening an account with us is very simple. All you have to do is go to: https://crea-thum.com/esp/crear-cuenta.php, or select "Create an account" on the top right hand side of the site, and follow the simple steps.

What are the requirements to approve my account?

To have a USD wallet.
Send legible and valid documentation.
Fill in all the fields of the form.
Correct data (e-mail and telephone).
Comply with everything requested by CREA-THUM.

How long does it take to approve my account?

It may vary from case to case, however, our average response time is 24 hours.

Can i check my purchase history?

You can view all your transactions by logging into your profile. Remember that you will only be able to see purchases made with CREA-THUM.

Security of my data

We invite you to review our Privacy Policy, if you have any questions please contact us.




Do you have questions or need assistance?

Visit our Help and suport section or contact us through our Contact Form.

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